Engagement Score is an index which highlights supplier's level of engagement with the InstaSupply portal and incorporates important supplier requirements.

We take into consideration 4 different indexes to calculate this score. Please find below what makes a Supplier stands out at InstaSupply.

  1. % of Invoices with Purchase Order number attached - if you receive POs, the perfect user would inform the Purchase Order number for all the invoices generated;
  2. % of Rejected documents uploaded - you can check here the reasons why we reject documents;
  3. % of unused Purchase Orders - Purchase orders not attached to any invoice;
  4. % of Purchase Orders Reply - if you receive POs, the perfect user should accept or deny all the incoming POs.

Suppliers will receive individual company scores based on the results from each of those indexes. 

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