There are three ways to process an invoice or credit note on InstaSupply:

Email -  You can send the documents directly to the company's InstaSupply email address. The format is generally xxx-documents@instasupply.com . Please feel free to contact your us via our chat box if you don't know your company's InstaSupply email address. We will be happy to share it with you. 

Direct PDF/CSV Upload - Once you've created an account and password on the InstaSupply platform, you can upload PDF/CSV documents directly to the portal. To do so, go to Sales > AP Document Ingestion, click on one of the green buttons and follow the steps. 

Please be aware that it could take up to 24 hours to process an invoice sent to us. If you are unsure of the status of a document you have sent across for processing, you can check here or send us a message. 

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